Luxury Concept
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, the purchased service must present technical problems or bugs.
We will not be held liable if the minimum technical requirements are not met by your hosting, server or provider..
To complete your return, we require a receipt or proof of purchase.
Refunds
Our refund policies only allow the return of payment for technical problems related to the purchased product or service.
We will provide free initial assistance in case of problems and for the first installation, to check for technical problems and bugs or other problems beyond our responsibility.
Once the problem has been verified and the refund has been approved, we will refund the amount paid within 24/48h.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
